Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced its designation as a leader on the G2 Grid® for top Enterprise Search Software products. With this placement, Yext’s revolutionary search product, Answers, joins the ranks of search powerhouses like Google Cloud Search, IBM Watson Discovery, and Microsoft Bing as category leaders.
To compile the grid, G2.com, Inc., a leading software review platform, assigns a score to search products based on positive customer reviews on G2 and other data from online sources, including social media platforms, and maps them in four quadrants: niche, contenders, high performers, and leaders. Despite only launching Yext Answers in October 2019, Yext made its debut in the leader quadrant, a testament to the Answers product’s efficacy in helping businesses drive more transactions and lower support costs.
“We’re so grateful to our customers for sharing their positive experiences with Yext Answers on a platform as trusted in the software community as G2,” said Marc Ferrentino, Chief Strategy Officer at Yext. “It’s remarkable that just over a year after its launch, Yext Answers is considered a leader in the space. This is a significant milestone as we continue to transition from a listings company to a comprehensive search platform.”