The future
of search is here.

Yext Answers is a revolutionary site search product that understands natural language and puts dynamic answers on your website to help consumers convert — right in the search results.

Increase Conversions Put direct answers and calls-to-action at your customers’ fingertips, so you always meet them at their moment of intent.
Gain New Customer Intelligence Search Analytics catalogues each search query, and its response, to show you where you might be missing opportunities with customers.
Reduce Support Costs Answers helps consumers find information quickly and easily — without having to contact a support centre or chatbot.

Experience Answers for Yourself

Yext Answers understands the consumer's intent and delivers direct answers that are optimised for conversion. Experience the difference in our interactive demo and see how Answers changes everything you thought you knew about site search.

  • Answers Not Links
  • Understands Natural Language
  • Federated Architecture
  • Optimised for Conversion
  • Lemmatisation and Synonyms
What is your most popular soup for children?

Typical Site Search Results

    • Find a Location
      The store locator is here to help satisfy your craving. Use the locator to find the closest locations in England.
    • Introducing the New Low-Calorie Biscuit
      Introducing the Low-Calorie version of our most popular biscuits to make eating healthy easy. The cookies are made from gluten-free rice flour, vegan cream, and...
    • Raising £10K for Children's Charity
      With the help of our many sponsors, we partnered with Children's Charity to raise £10K for the London Children's running club that hosts kids over...
    • Contact Us
      Have a question for us? Contact our customer support! We are happy to help however we can.
    • Our History
      Learn about our history to see how we went from a popular food cart in Shoreditch to a national brand today.
    • Our Products
      You know us for our biscuits, but did you know we have the best crisps and popcorn, too? Pack your favourite snack for lunch, for your children and for you!
Slide to see Results Comparison
    • Find a Location
      The store locator is here to help satisfy your craving. Use the locator to find the closest locations in England.
    • Introducing the New Low-Calorie Biscuit
      Introducing the Low-Calorie version of our most popular biscuits to make eating healthy easy. The cookies are made from gluten-free rice flour, vegan cream, and...
    • Raising £10K for Children's Charity
      With the help of our many sponsors, we partnered with Children's Charity to raise £10K for the London Children's running club that hosts kids over...
    • Contact Us
      Have a question for us? Contact our customer support! We are happy to help however we can.
    • Our History
      Learn about our history to see how we went from a popular food cart in Shoreditch to a national brand today.
    • Our Products
      You know us for our biscuits, but did you know we have the best crisps and popcorn, too? Pack your favourite snack for lunch, for your children and for you!
Understands Natural Language

Consumers expect direct answers to their natural language queries — those complex phrases and questions that mimic our everyday speech. Yext Answers provides a revolutionary site search experience that understands natural language and delivers clear, concise answers in the form of knowledge cards, maps, and other relevant results.

Created for Marketers

Answers comes pre-built with all the tech, integrations, and expertise necessary to deliver a world class search experience across your website, apps, and more. Unlike other site search providers that require a heavy lift from your IT department, and constant attention to maintain search quality, Answers does everything right out of the box.

Built on a Knowledge Graph

Yext Answers is just one of many experiences that your brand’s data can power. Your Knowledge Graph stores all of the public facts about your brand — and the relationships between them — so that AI-powered services of all kinds can surface answers wherever consumers are searching.

Federated Architecture Uses a single search bar that searches across your brand’s entire Knowledge Graph
Answers, Not Links Delivers adaptable results based on the query (like professionals, locations, FAQs, and more)
Natural Language Understanding Parses the consumer’s intent to return direct answers, not lists of unrelated links
Auto-Suggest Suggests complete phrases as the user types, speeding up the path to answers
Query Rules Fine-tune results behaviour to optimise for business goals

Try Yext Answers free for 90 days.

See how Yext can help you deliver a better search experience on your website that converts visitors faster and grows your business.

Resources

Why Search is Mission Critical

How a brand answers questions can make or break consumer trust — and not only during times of crisis. Learn why search is pivotal to customer service and brand perception.
Learn More

The 5 Elements of Great Site Search

The site search experience you deliver has a dramatic impact on your business’ bottom line. These five elements of great site search will help you drive more conversions and revenue.
Learn More

Why Your Brand Needs to be Answers-Ready

Learn more about how answering customer questions can drive conversion, lower operational costs, and unlock new customer insights to accelerate your marketing strategy.
Learn More
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