Every customer engagement. Everywhere.
Your brand is everywhere. To see its performance, you need to measure everything. Yext unifies data sources from every corner of the web to bring you a single view of your customer interactions, no matter where they occur.
You can’t optimise what you can’t measure. With Yext, you can get true visibility into how and when consumers interact with your Pages — and how those interactions drive real business. Yext delivers industry-standard analytics like search terms, pageviews, and traffic sources, and turns those analytics into insights by combining them with a complete view of your brand’s presence and performance across search engines, devices, and geographies.
With Yext, you won’t just learn how your brand performs in intelligent search — you’ll uncover new opportunities to optimise your digital presence and overall strategy.
With combined publisher-centric and proprietary data, Yext Analytics gives you a comprehensive view of how consumers interact with your brand everywhere online — and how that impacts your business.
View how often your listings appear in search, how many people click through those search results, the terms for which your locations appear to consumers, their favourite Instagram hashtags to post from your locations and much more. Through Yext's direct integrations with publishers in the Knowledge Network, you get full control over the URL that your listings drive to, so you can — for the first time — tie your listings back to the conversion metric of your choice.
Get a bird’s eye view of your ratings across all your locations. With Review Insights, you can see the total count and distribution of your ratings across your own website and across the entire Knowledge Network. You’ll uncover opportunities for improvement so you can choose when to generate more reviews with Yext.
Bring customer engagement into focus — everywhere.
With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how customers are interacting with your business. Yext Analytics brings customer interactions into focus — everywhere they occur.