Retail
Convert more shoppers by answering their questions.
Today’s shopper journey starts with a question — and your customers expect answers. With Yext, you can make your brand answers-ready and meet shoppers at their moments of intent, so you can convert and retain more business.
Acquire more high-intent shoppers by answering their questions in their moments of intent.
Store and manage all the facts about your business in Yext Brain, a comprehensive fact platform, and then sync those facts to Google, Amazon Alexa, Apple Maps, Facebook, and 150+ other third-party apps, maps, and voice assistants in the Yext Knowledge Network. And, create rich, transactional landing pages for your stores power that same information on your website, all from one central platform.
Wish your brand could stand out from the competition? With Yext, it can. Add promotional links and CTAs of your choosing to your stores’ profiles on your website and across the Knowledge Network. From evergreen to seasonal offers, in-store promotions to customer loyalty incentives, your presence across the digital universe helps drive more customers through your doors.
Holiday hours. Store openings and closings. Pop-up shops and store-within-a-store concepts. The facts about your brand aren’t static; they’re constantly changing and evolving with your business. Maintain this information — and your sanity — inside your company with Yext Brain. Keep your customers informed in real-time across your website and app as well as the search engines, maps, and social networks that they rely upon daily. Eliminate the internal and external frustrations of bad information once and for all.
Maintain corporate control while empowering your regional marketers and local store managers to showcase what makes their stores unique. Yext’s flexible, scalable workflows and approvals enable you to manage editing rights at the global, regional and single store level. Eliminate the headaches of off-brand content while driving more business to every one of your locations.
‘We have gone to great lengths to manage all our retail stores internally, from a central database. We have a centralised system with checks and balances in place, so it all flows out from that one database as a source of truth. Yext came in and helped us do that.’
‘Our focus is providing our florists with best-in-class technology and support to drive more customers to their doorstep and that's exactly what Yext provides.’
Answer shoppers' questions across the industry's largest network of 150+ third-party maps, apps, voice assistants, search engines, directories, and more.
See how your business can deliver verified answers to searching consumers, helping drive discovery and revenue.
A single source of truth for the public facts about your business.
A single source of truth for the public facts about your business.
Your centralised hub to manage all the facts consumers seek about you — from locations, professional credentials, events, products, and everything in between. The customer journey starts with a question, and your Knowledge Graph has the answer.
Bring customer engagement into focus — everywhere.
With information about your brand scattered across the digital ecosystem, it’s never been possible to see a single, complete view of how customers are interacting with your business. Yext Analytics brings customer interactions into focus — everywhere they occur.
Become a more intelligent enterprise.
With the Yext App Directory, leverage pre-built integrations with applications like Zapier, HubSpot, Zendesk, Domo, and more to extend the power of Yext Brain to the systems and processes you use every day. Become a more intelligent enterprise — and make Yext work even better for you.