Hospitality
Your next guest is here.
Today’s travellers are mobile and asking questions on the move. In fact, 65% of today’s same-day bookings are made via smartphone. With Yext, you can answer travellers’ questions with accurate, actionable information. Read on to discover how to turn more high-intent travellers into guests.
Acquire more high-intent travellers by answering their questions at their moments of intent.
Store and manage all the facts about your business in Yext Brain, a comprehensive fact platform, and then sync those facts to Google, Amazon Alexa, Apple Maps, Facebook, and 150+ other third-party apps, maps, and voice assistants in the Yext Knowledge Network. And, add Schema.org tags to the pages you already manage for your properties on your own website to power rich answers in search results.
Wish your brand could stand out from the competition? With Yext, it can. Add promotional links and CTAs of your choosing to your properties’ profiles on your website and across the Knowledge Network. From evergreen offers to seasonal rates, online only promotions, or new guest incentives, promotional messages help drive more bookings from the moments that matter.
With Yext Reviews, monitor and route reviews that guests leave of your properties immediately to the teams that need to take action, and respond to those reviews directly from the Yext dashboard. Paying attention to customer feedback helps you uncover opportunities to improve your experience.
Leveraging ICE Portal to manage your visual assets? Excellent! Save time and eliminate duplicating efforts by leveraging our pre-built integration. No custom development needed. Just share the assets you store in ICE Portal with Yext, and your properties will shine online, every time.
Yext’s flexible, scalable user roles, workflows and approvals give franchisees a seat at the table while letting you maintain total brand control. You can empower franchisees to contribute key data about their individual properties like hours of operation, photos and local specials that give their online presence that personal touch.
‘Yext's analytics give us a clear view of the improvements we've made in our local engagement and the numbers are mind-boggling. Yext shows our work has really made an impact for our franchisees.’
‘Yext provides the essential foundation for our digital knowledge to make sure our hotels always appear in local search, which helps our Google Hotel Ads perform well, which in turn drives our revenue.’
‘There are so many important online local citations across the web and it’s becoming difficult for individual hotels to manage these themselves. We would rather find a way to support them with this — and give them time back to focus on the other parts of the business. What we found with Yext was really a one-stop solution for our properties to keep everything up to date.’
Answer guests' questions across the industry's largest network of 150+ third-party maps, apps, voice assistants, search engines, directories, and more.
See how your business can deliver verified answers to searching consumers, helping drive discovery and revenue.
A single source of truth for the public facts about your business.
A single source of truth for the public facts about your business.
Your centralised hub to manage all the facts consumers seek about you — from locations, professional credentials, events, products, and everything in between. The customer journey starts with a question, and your Knowledge Graph has the answer.