Yext for DTC Retail
Today’s shopper journey starts with a question — and your customers expect answers in their moment of intent. Convert and retain more direct business when you power your customer experience with Yext.
‘Yext plays an important role in our continued focus on exceptional customer experience. The platform has saved us a huge amount of time and resources and allowed us to provide consistent information to our customers which builds trust.’
‘Working with Yext helped us to drive a stronger integration between stores and digital. Now, accurate information is available to customers 24/7 and we’re seeing the impact of that in search views and store visits.’
‘The technology and the leadership have been top-notch. The service is definitely on the enterprise level. It’s a real competitive advantage.’
‘We really saw the value of Yext when COVID happened. It was a crisis like we’ve never experienced, and we had to make many rapid changes in just two days — and then changes to those changes. We needed to ensure we could be nimble and fast, and Yext helped us do that.’
Reduce Support Costs by 42% or More with Yext
Power your brand strategy and convert more shoppers with the Yext Knowledge Graph
The Yext Knowledge Graph is purpose-built to store and structure all the public-facing facts about your brand — and the relationships between them — so you can deliver correct answers to intelligent services and the shoppers who use them.