It’s easy to see why building a strategy for reputation management matters: your brand’s online reputation directly influences whether customers choose to do business with […]
21 Mar, 2019
Reputation management is the process of overseeing every factor that influences public perception of your business. It’s exactly what it sounds like — managing your […]
14 Mar, 2019
You know that online reviews can be key to success for your business, but the task of monitoring and managing your reviews presence can be […]
20 Feb, 2018
Online reviews are an authentic way for consumers to relay their experience with your brand and help to build trust among potential customers. It’s vital […]
8 Feb, 2018
The proliferation of online reviews and review sites has disrupted traditional local search and marketing efforts. Studies show that consumers now trust information from other […]
15 Feb, 2017
According to Jay Baer, online customer service expert and author of Hug Your Haters, 80%* of Americans trust online reviews as much as personal recommendations. […]
2 Dec, 2016
We are in an era of information overload. Customers are besieged by messages and signals and turn increasingly to ratings and reviews as a shortcut […]
1 Dec, 2016
Key to the consumer selection process, location reviews play pivotal role in search rank Yext today announced the launch of Yext Reviews, a comprehensive review management […]
1 Nov, 2016