Poor reviews from critics have always influenced people to stay away from certain brands and businesses. But now that the internet has given anyone the […]
26 Oct, 2020
Reputation management done right empowers marketers. It enables them to put their customer experience on display for prospects via reviews and ratings, while also helping […]
2 Jan, 2020
Do reviews have an impact on your search performance? The answer is a resounding yes, with Google confirming that “high-quality, positive reviews from your customers […]
14 Oct, 2019
Yext, Inc. (NYSE: YEXT), the platform for Brand-Verified Answers in search, today announced a new global integration with Trustpilot, a leading independent platform for companies […]
3 Oct, 2019
Yext, Inc. (NYSE: YEXT), the platform for Brand Verified Answers in search, announced a new global integration with Hootsuite, the global leader in social media […]
27 Jun, 2019
Responding to reviews can help your business gather valuable insight, create customer advocates, and even win new business. What’s more, brands that respond to 60% […]
16 Apr, 2019
Reviews are now integrated with your online business listing. This makes them a part of your digital storefront, and therefore a key element of the […]
4 Apr, 2019
We recently conducted a study evaluating all of our restaurant clients, from January 2015 to December 2018, and noticed some important trends among QSRs (we […]
1 Apr, 2019
Your customers are your most important source of feedback. Their ratings and reviews have an impact on how search engines and other customers make decisions […]
28 Mar, 2019
It’s easy to see why building a strategy for reputation management matters: your brand’s online reputation directly influences whether customers choose to do business with […]
21 Mar, 2019