
Delivering Answers During a Crisis: How One Brand Nailed It
As the response to COVID-19 coronavirus outbreak continues to escalate, NHS England has announced that it is to send letters to 1.5 million people who […]
As the response to COVID-19 coronavirus outbreak continues to escalate, NHS England has announced that it is to send letters to 1.5 million people who […]
Natural language processing (NLP) technology continues to improve at an unprecedented rate. 2019 saw particularly swift progress, spurred on by the introduction and adoption of […]
LONDON, January 20, 2020 — Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, and G-Star RAW today announced the results of their joint efforts […]
Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced a partnership with Subway® Restaurants to power brand-verified answers for more than 30,000 of […]
Psychographic marketing describes a method used to segment customers by their personality traits, attitudes, interests, values and other lifestyle factors in order to better predict […]
Artificial intelligence is projected to contribute $15.7 trillion to the global economy by 2030, and the business benefits of AI are becoming apparent across verticals. […]
Responding to reviews can help your business gather valuable insight, create customer advocates, and even win new business. What’s more, brands that respond to 60% […]
Reviews are now integrated with your online business listing. This makes them a part of your digital storefront, and therefore a key element of the […]
Your customers are your most important source of feedback. Their ratings and reviews have an impact on how search engines and other customers make decisions […]
It’s easy to see why building a strategy for reputation management matters: your brand’s online reputation directly influences whether customers choose to do business with […]