Chatbots have sprung into the mainstream. In the past, they were simplistic recognise-and-return systems that would ask for specific entries from the user, and return […]
13 Sep, 2021
The bots have arrived, and it looks like they may be here to stay. Chatbots started popping up on websites around 2016 as a way […]
19 Aug, 2020
With consumers exchanging more than two billion messages with businesses via Facebook Messenger each month, the process of asking a brand for information digitally is […]
28 Mar, 2019