In a world where information is everywhere and consumer expectations have never been higher, brands are under more pressure than ever to meet customer needs […]
15 Oct, 2020
Thinking about a website redesign? Of course you’ll want to make it look good: According to Adobe, nearly 70% of consumers say good design is […]
14 Aug, 2020
With the coronavirus pandemic changing the face of Marketing and Digital, The Future CMO special report, published in The Times, explores what the post-lockdown customer […]
8 Jul, 2020
Due in part to the uncertainty of the past several months, customers are asking more questions than ever — which is hardly surprising. But what […]
26 Jun, 2020
No matter how amazing your product or service — no matter, even, if you’re that rare unicorn whose offering practically sells itself — you probably […]
22 Jun, 2020
When Bell Laboratories designed the “Audrey” system to recognise the numbers 1 to 10 when spoken by one (and only one) voice in 1952, it […]
27 May, 2020
With 90% of consumers reporting that they use search at every stage of the customer lifecycle, it’s clear that search has become fundamental to the […]
21 Apr, 2020
On Wednesday, the White House Chief Technology, Information and Digital Officers called for federal websites to incorporate new Schema.org tags about COVID-19. Schema.org is a […]
17 Apr, 2020
At this point, there’s little room to doubt how highly people value feeling seen and catered to as individuals when they’re interacting with a brand. […]
17 Mar, 2020
As the response to COVID-19 coronavirus outbreak continues to escalate, NHS England has announced that it is to send letters to 1.5 million people who […]
13 Mar, 2020
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