Yext, Inc. (NYSE: YEXT), the leader in Digital Knowledge Management (DKM), today announced that its Autumn ’18 Product Release is now live for Yext customers and partners. The Autumn ’18 Release includes Yext’s integration with Snapchat, intelligent review response, and a new Yext integration with Tableau.
“AI-powered services like search and voice assistants have altered the customer journey,” said Marc Ferrentino, Chief Strategy Officer of Yext. “Customers are researching on third-party services, then arriving on a landing page on a business website to take action, like placing an order or booking an appointment. With these enhancements to the Yext platform, we’re giving businesses new tools to take advantage of this shift in customer behaviour to drive more businesses.”
The Autumn ’18 Release includes the following features:
- Snapchat: Now in the Yext Knowledge Network: Yext’s integration with Snapchat allows businesses to power the facts about them in Snapchat Context Cards and Organic Venue Geofilters directly from Yext. The integration is now live for Yext customers.
- Intelligent Review Response: Businesses can harness the power of Sentiment Analysis to give every customer an on-brand, personal response to their feedback at scale.
- New Tableau Integration: This new integration allows businesses to pull Yext Analytics data into their Tableau dashboards, via the newest addition to the Yext App Directory.
For more information on the Fall ’18 Release, visit the Release Notes.