News & Media

Outdated Site Search is Driving Consumers to Competitors

Nearly three in ten consumers who use site search report buying a product or service from a different business than they intended because they couldn’t […]

Yext 16 Jun, 2021

Zendesk’s Joe Jorczak joins Yext as Head of Industry for Service and Support

Yext, Inc. (NYSE: YEXT), the AI Search Company, today announced Joe Jorczak as its first-ever Head of Industry for Service and Support, effective June 1, […]

Yext 3 Jun, 2021

Yext Launches Support Answers to Streamline Resolution Process for Customers and Agents

Yext, Inc. (NYSE: YEXT), the AI Search Company, today launched Support Answers, a suite of enterprise search solutions built for customer support teams. The launch […]

Yext 26 May, 2021

Businesses Fail to Prioritise Customer Engagement in Post-Pandemic Recovery

London, 25th May, 2021 – Yext, Inc. (NYSE: YEXT), the AI Search company, has today announced the results of research that reveals that UK businesses […]

Yext 25 May, 2021

The Langham Hotels partners with Yext to boost discoverability, improve customer experience and drive over 3M clicks

Yext, Inc. (NYSE: YEXT), the Answers Search Company, and The Langham Hotels have today announced the results of their collaboration, which saw it integrate Yext’s […]

Yext 12 May, 2021

Yext is recognised as one of the 2021 UK’s Best Workplaces™

We are pleased to announce that Yext has been recognised as one of the UK’s Best Workplaces by Great Place to Work® UK. The award […]

Yext 29 Apr, 2021

Yext Recognised as a Cognitive Search Provider in Now Tech Report

Yext, Inc. (NYSE: YEXT), the Answers Search Company, today announced its inclusion in Forrester’s “Now Tech: Cognitive Search, Q2 2021” research report. The global market […]

Yext 22 Apr, 2021

Yext Recognised for Excellence in Wellbeing by Great Place to Work® for Third Year Running

After one of the most challenging years in memory, we are delighted to announce that Yext has been recognised as a centre for Excellence in Wellbeing […]

Yext 13 Apr, 2021

Central England Co-operative uses Yext to level up its digital experience

UK’s grocery and convenience store works with Yext to provide official answers when customers need them most, and lays the groundwork for future online sales […]

Yext 17 Mar, 2021

Yext Introduces Extractive QA, Website Crawler, Data Connectors, and Answers Developer Tools, Laying Foundation for Multi-Solution Search Platform

Yext (NYSE: YEXT), the Answers Search Company, today announced its Spring ‘21 Release, one of the most significant platform updates in the company’s history. With […]

Yext

Yext Helps Palladium Hotel Group Create an Outstanding Customer Experience With Site Search

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company has announced its collaboration with Palladium Hotel Group. Yext is successfully helping the Iberian hotel group […]

Yext 19 Feb, 2021

Yext Announces Advanced Extractive Question Answering as Part of its ”Orion” Search Algorithm Update

Yext, Inc. (NYSE: YEXT), the Answers Search Company, today announced its latest advanced natural language processing (NLP) algorithm, extractive question answering (QA), also known as […]

Yext 18 Feb, 2021

Yext to power the Network Rail search experience to enable customers to get from A to B

Yext works with Network Rail to power its search experience for 20 of the UK’s largest railway stations, providing vital information to passengers, at scale. […]

Yext 9 Feb, 2021

Yext Extends Answers to its Partner Programme to Bring Local Businesses into the Future of Search

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the availability of Yext Answers, the company’s revolutionary search product, to select partners in its […]

Yext 19 Jan, 2021

Yext Named a Leader on G2 Enterprise Search Grid

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced its designation as a leader on the G2 Grid® for top Enterprise Search Software […]

Yext 7 Jan, 2021

Yext Fall ‘20 Release Now Available for General Access

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the availability of its Fall ‘20 Release for general access. The release introduces several […]

Yext 30 Nov, 2020

Yext Fall ‘20 Release Now Available for Early Access

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the availability of its Fall ‘20 Release for early access. The release introduces several […]

Yext 28 Oct, 2020

Superdry welcomes customers back to stores with the help of Yext

The British retailer and global lifestyle brand enlisted Yext’s search expertise to help customers get accurate information as they return to the high street. Yext […]

Yext 27 Oct, 2020

Yext has been named as a supplier on Crown Commercial Service’s G-Cloud 12 Framework to provide official answers to the UK Public Sector

London, UK, 26 October 2020 – Yext, the Search Experience Cloud, has been named as a supplier on Crown Commercial Service’s G-Cloud 12 framework. The […]

Yext 26 Oct, 2020

Borrego Health Revitalizes Patient Experience in the COVID-19 Era with Yext Answers

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced its expanded work with Borrego Health, one of the largest non-profit Federally Qualified Health […]

Yext 13 Oct, 2020

Yext recognised as one of the UK’s Best Workplaces™ in Tech by Great Place to Work®

We are pleased to announce that Yext has been recognised as one of the UK’s Best Workplaces in Tech by Great Place to Work®.  Following […]

Yext 7 Oct, 2020

Monmouthshire Building Society turns to Yext to enhance its search experience

Monmouthshire Building Society is working with Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, to ensure that the mutual building society is able to […]

Yext 2 Oct, 2020

Yext Answers Wins 2020 Global Search Award

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced that Yext Answers, its revolutionary site search product, has won a Global Search Award […]

Yext 24 Sep, 2020

Yext Launches “Hitchhikers” Program to Spur The Next Generation of Platform Builders

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the general availability of “Hitchhikers,” a comprehensive training program and community for professionals, including […]

Yext 23 Sep, 2020

Brits wrongly spent £2.1 billion on products and services due to misinformation in last year

New study from Yext reveals serious public concerns about the spread of misinformation and its impact on trust between consumers and brands London, UK, 23rd […]

Yext

Yext takes home Most Effective Tech Platform at 2020 Effective Digital Marketing Awards

We are pleased to announce that Yext has been awarded the Most Effective Tech Platform at Masterclassing’s 2020 Effective Digital Marketing Awards.  The award is […]

Yext 18 Sep, 2020

Yext Names Jon Buss as Managing Director, EMEA

LONDON, September 15, 2020 — Yext, the Search Experience Cloud company, today announced the appointment of Jon Buss to Managing Director of Europe, the Middle East, […]

Yext 15 Sep, 2020

Yext Answers Goes Global with Language Expansion

Originally launched in English, Yext’s revolutionary site search product can now be used to deliver official answers in French, German, Italian and Spanish. Yext, Inc. […]

Yext 28 Jul, 2020

Yext Summer ’20 Release Now Available for General Access

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the general availability of its Summer ’20 Release. The release introduces several enhancements to […]

Yext 22 Jul, 2020

Sky News Interview with Yext CEO Howard Lerman

On June 18th, 2020, Yext Founder and CEO Howard Lerman joined Ian King on Sky News to discuss misinformation online and the importance of delivering […]

Yext 17 Jul, 2020

Over Two Thirds of UK Consumers Would Swap Bank or Insurance Provider Over Incorrect Information Online

Research from Yext points to huge number of searches for financial services products and the effects of bad experiences over online information.  LONDON, July 15th, […]

Yext 15 Jul, 2020

Yext Awarded by Great Place to Work® for its Commitment to Women

We are pleased to announce that Yext has been awarded Best Workplaces™ for Women by Great Place to Work®, placing fourth in the medium category. The […]

Yext 1 Jul, 2020

Yext Summer ’20 Product Release Now Available for Early Access

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced the availability of its Summer ’20 Product Release for early access. The release introduces […]

Yext 15 Jun, 2020

Three Dials Up Customer Experience with Yext Answers

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, and Three, one of the UK’s leading mobile networks, today announced significant improvements to Three’s online […]

Yext 3 Jun, 2020

Yext Delivers Enhanced Site Search to More Businesses as Adobe Premier Partner

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced that Yext is the first search technology partner to join the Adobe Exchange programme […]

Yext 22 May, 2020

Cherry Creek Mortgage to Deliver Revolutionary Natural Language-Based Site Search Experience with Yext Answers

Yext, Inc. (NYSE: YEXT), the Search Experience Cloud company, today announced its continued work with Cherry Creek Mortgage Company (CCMC) to enhance the company’s website […]

Yext 13 May, 2020

Site Search

The Curious Case of Keyword Search (And What We’re Doing About It)

Quick: what’s changed in technology in the last twenty-five years? The (obvious) answer is: pretty much everything. From cell phones, to email, to that ear-splitting […]

Yext 8 Jun, 2021

Site Search

The Next Big Application of AI Search: Customer Support

When the world went digital-only in 2020, businesses faced a deluge of questions online.  From queries about COVID-19 protocols to how to handle no-contact returns, […]

Yext 3 Jun, 2021

Industry insights, Search

Yext Launches New Podcast, Yext Talks: The Next Wave

Yext, Inc. (NYSE: YEXT), the Answers Search Company, has unveiled a new podcast as part of its Yext Talks content platform. The first season, titled […]

Yext 24 May, 2021